Responsibilities include but are not limited to the following:

Personal Banker

• Open Personal & Commercial Accounts in person or online
• Respond to customer account inquiries
• Process stop payment confirmations and requests; process verifications of deposits
• Verify merchant inquiries
• Assist customers with account maintenance and contact information updates
• Process debit card activations/blocks and PIN number maintenance
• Perform debit card limit increases, as well as maintenance regarding International travel requests
• Provide customers with Online and Mobile Banking login assistance
• Process Online Banking enrollment verification letters and mobile deposit capture enrollment requests

Teller Functions

• Perform transactions of a paying and receiving teller such as processing deposits and loan payments, verifies cash and endorsements of check cashing
• Provide excellent care to clients regarding daily transactions, addressing inquiries and problem resolutions in accordance with bank policies
• Confirm identification for client and determines that all necessary documents are in proper form and within authorized limits
• Ensure compliance with all internal controls and established policies and procedures
• Promote and advise on banking solutions
• Place holds on funds as necessary; complete change orders
• Balance currency, cash and checks in cash drawer at end of shift
• Assist with the development of department procedures, policies and processes
• Deliver exceptional customer services consistently to all business lines; maintain positive and productive working relationships with all internal and external customers

Qualifications

• Consistent excellent customer service with quality telephone skills to establish good business relationships
• Demonstrate professional appearance, behavior, image, ethics and integrity that reflect the standards of Georgia Primary Bank
• Ability to use good judgment, make sound business decisions, comprehend and follow directions and instructions. Assertive and demonstrate initiatives
• Ability to effectively handle and maintain confidential matters and information
• Proficient in using advanced Microsoft Office (Excel, Word, PowerPoint, etc.); Fiserv experience a plus
• Up to date understanding of industry trends and developments
• Ambitious with a strong work ethic and positive behavior
• Excellent communication skills with the ability to communicate clearly, concisely, tactfully and effectively
• Must be a team player, flexible, resourceful and energetic with a winning spirit
• Demonstrated ability to maintain composure and convey a positive and professional image at all times
• Ability to work through challenging situations and find win-win solutions
• Participate in bank-community related events and activities. Adheres to all policies, procedures, processes, bank practices, guidelines, expectations, laws and regulations
• Lead initiatives, add value, as well as support the Bank’s vision, core values, business principles, goals and objectives
• Perform other duties and responsibilities as assigned

Contact: LeeHester Rhodes
Email: lrhodes@gaprimary.com
Phone: 404-231-4100

Georgia Primary Bank is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.